Avaya

SAAC's SoftwareHUBs
SAAC's SoftwareHUBs March 10, 2023
Avaya

Avaya is a global leader in communication systems, applications, and services. Founded in 2000, the company is headquartered in Durham, North Carolina and has a presence in approximately 190 countries. Avaya’s products and services integrate voice and data services for customers including large corporations, government agencies, and small businesses. Avaya’s revenue in 2020 was estimated to be $3.7 billion. Avaya is not publicly traded and does not have a stock code.

Introduction

Avaya is a global leader in business communications and collaboration solutions. The company was founded in 2000 and is headquartered in Santa Clara, California. Avaya’s stock symbol is AVYA and it is traded on the New York Stock Exchange (NYSE). The company’s website can be found at www.avaya.com.

Financials

Avaya is a publicly traded company. In fiscal year 2020, the company reported revenues of $2.89 billion and a net income of $-197 million. As of December 31, 2020, the company had a market capitalization of $2.2 billion.

Employees

Avaya has approximately 8,600 employees worldwide, with offices in over 100 countries. The company’s workforce includes a diverse range of professionals, including engineers, salespeople, and customer support representatives.

History

Avaya was founded in 2000 as a spin-off from Lucent Technologies. The company’s roots date back to the formation of the Bell Telephone Company in 1877. Over the years, the company has evolved and transformed, acquiring and divesting various businesses. Today, Avaya is focused on providing communication and collaboration solutions to businesses around the world.

Products and Services

Avaya offers a wide range of products and services, including:

  • Unified Communications – Avaya’s unified communications solutions include voice and video conferencing, messaging, and collaboration tools. These solutions enable employees to work together more effectively, regardless of their location.
  • Contact Center Solutions – Avaya’s contact center solutions help businesses manage customer interactions across multiple channels, including voice, email, chat, and social media. These solutions enable businesses to deliver better customer service and improve customer satisfaction.
  • Networking and Security – Avaya’s networking and security solutions help businesses connect and protect their networks, ensuring that their data is secure and their operations are running smoothly.
  • Cloud Services – Avaya’s cloud services enable businesses to move their communication and collaboration tools to the cloud, reducing costs and improving flexibility.

Customer Support

Avaya offers a range of customer support options, including:

  • A toll-free phone number for live support.
  • Email support via [email protected]
  • Live chat from the company’s website, which is available 24 hours a day, 7 days a week.
  • An extensive knowledge base where customers can find answers to common questions.

Conclusion

Avaya is a global leader in business communications and collaboration solutions. The company offers a wide range of products and services, including unified communications, contact center solutions, networking and security, and cloud services. With over 8,600 employees worldwide and a commitment to customer support, Avaya is a trusted partner for businesses looking to improve their communication and collaboration capabilities.

Data Sources

The following information about Avaya is based on reliable sources, including the company website, news articles, and financial reports:

Avaya’s official products include:

  • Avaya Cloud Office
  • Avaya IX
  • Avaya Spaces
  • Avaya OneCloud
  • Avaya Equinox
  • Avaya Engagement Solutions
  • Avaya Aura
  • Avaya IP Office
  • Avaya Oceana
  • Avaya Contact Center

The company address is 2605 Meridien Parkway, Durham, North Carolina. The website is www.avaya.com. The telephone number is +1- (866)-GO-AVAYA. The e-mail support is [email protected]. [1]

Sources:

  1. https://www.avaya.com/en/contacts/

Source : Google
Editor by : Softwarehubs